What is OPERA Konnect?

What is OPERA Konnect?

OPERA Konnect is Oracle Hospitality's trusted partner system for integrating any third-party systems with OPERA Cloud Central application.

Third-party systemsOPERA Cloud CentralOracle Hospitality standards
OPERA Konnect platform overview design

Why OPERA Konnect?

OPERA Konnect gives integration teams a standard exchange layer.

Its configurability, robust error handling and compatibility with Oracle Hospitality standards, platforms and products make it a foundational integration component in the hospitality industry.

Configurable integration patterns for PMS, PTS, CRM, parking and other hospitality systems.
Robust error handling and message visibility for operations teams managing live hotel data.
Compatibility with Oracle Hospitality standards and products, including OPERA Cloud and OPERA Cloud Central.

Subsystem

Any PMS Konnect

Bridge any PMS with OPERA Cloud Central through OPERA Konnect as the middleware connector.

Middleware bridge between any PMS and OPERA Cloud.
Real-time synchronization for reservations, profiles and rates.
Standardized messaging through Oracle Hospitality integration patterns.
Bi-directional flow for accurate live data reflection.
Any PMS to OPERA Konnect to OPERA Cloud workflow design
Any PMS KonnectOpen full-size diagram

Subsystem

Gaming Konnect

Connect on-premise PTS environments with OPERA Cloud for gaming, CRM and cashier operations.

Player enrollment, lookup, profile updates and reservation notifications.
Player statistics, offers and CRM operation support.
Comp posting, comp posting journal and reversal support.
Bucket-based transactions, balance visibility and async bulk posting.
Any PTS on premise to OPERA Konnect to OPERA Cloud workflow design
Gaming KonnectOpen full-size diagram

Subsystem

CRM Konnect

Extend OPERA Konnect patterns into CRM workflows that depend on guest profile and reservation context.

Profile exchange and update workflows for guest-recognition programs.
Reservation notifications and customer-context synchronization.
Integration-ready structure for offers, loyalty and downstream CRM operations.
CRM Konnect diagram showing OPERA Konnect, OPERA Cloud and CRM exchange
CRM KonnectOpen full-size diagram

Subsystem

ParQ Konnect

Connect parking and access workflows into OPERA Cloud operating context through the OPERA Konnect platform.

Parking-system integration support for hotel and resort operations.
Guest and stay context alignment for validation and access use cases.
Operational exception visibility across parking, PMS and service teams.
ParQ Konnect diagram showing OPERA Konnect, OPERA Cloud and parking exchange
ParQ KonnectOpen full-size diagram